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error message again , again, can not use excel. still want use marco. please kindly find attached picture. please help. hello ying, we know more issue. when did issue start? do have add-ins installed excel 2013? what troubleshooting steps have done far? we'll waiting response. Office / Unknown/other / Windows other / Office 2013

finding outlook search not finding occurrences of word, either when searching mail or current folder. know if known bug? hi nislander14,   have tried steps terminal in article mouran mentioned? if problem persists, please try following steps re-index spotlight index on mac , tell detailed version of outlook mac client. on top menu, click outlook > outlook. looks 15.33 (170409). here steps re-index: 1. choose apple menu > system preferences, click spotlight. 2. click privacy tab. 3. drag folder or disk want index again list of locations spotlight prevented searching. or click add (+) button , select folder or disk add. 4. same list of locations, select folder or disk added. click remove (–) button remove list. 5. quit system preferences. spotlight re-index contents of folder or disk. note: depending on mac , contents of hard disk, re-indexing may take several hours days. until process finished, spotlight

i can receive email, outgoing mail remains in outbox, regardless of recipient.  true regardless of outgoing server selection, imap or pop.  have deleted profile , started over.  can't figure out.  computer in office works set up. ***post moved moderator appropriate forum category.*** hi parker, it's possible use workaround setting root folder path . this, let's follow these steps: go file tab , click account settings . click account settings , double-click on imap account. click on more options , click advanced tab. click option root folder path , set “ inbox .” ok out of opened dialogs. feel free post if need further assistance. Office / Outlook / Other/unknown / Office 2013

okay, know set doesn't make sense, it's user wants. user has 2 mailboxes, mailbox b forwarding mailbox a. mailbox has delegate access, both mailboxes showing in outlook. found emails mailbox b being deleted when arriving @ mailbox a. there 1 rule configured , doesn't move deleted items. only thing can think of being deleted because outlook see's same email hitting both mailboxes , figures forwarding copy redundant , deleting it. aside creating rule move inbox, options there? using exchange through office 365. before removed delegate access , subsequently mailbox b outlook, finding emails arriving @ both inboxes when there no email client running. there absolutely no rules set delete email of kind, whether server side or client side. all signs point outlook. i've read when researching inverse: duplicate emails being received due outlook not recognizing identical due slight difference in times

hello, i delegate number of outlook 365 users in our organization. 1 user (kk) having issue meeting cancellation notices going out 15 minutes before start time multiple meetings same internal colleague (mr). meeting invitation sent delegate (me) pc. when others on meeting invites still seems (mr) 1 gets canceled. a couple of things note: both users accepting meeting notifications on phones, , both use iphone mail app vs. outlook mail app , calendar appointments coming pc on full version of outlook. ideas why might happening , machine, phone, etc. causing problem? thank you! rebecca ***post moved moderator appropriate forum category.*** to add information: mr accepted calendar invite today on pc (but not case , has happened when accepted on phone). kk did not touch invite after sent. however, when cancellation message forwarded, noticed had disappeared (or never appeared) on iphone; however, o

anyone else having issue today? have 4 friends have mentioned this, coincidence. contacts\calendars not being synced unable used, logging in , out doesn't work, using new version of icloud client. windows 10 systems , windows 7. outlook2007-kb3191898-fullfile-x86-glb.exe, june13 security update, appears have broken outlook's 2007 icloud interface. when displaying calendars, possibly leads outlook error message "the set of folders cannot opened. unexpected error has occurred.  mapi unable load information service c:\...\ aplzod.dll. sure service correctly installed , configured." can try uninstalling  the kb 3191898  security update outlook 2007: june 13, 2017 sxee if workaround problem? Office / Outlook / Windows 10 / Office 2007

i have updated outlook.com email connect outlook 2013 desktop software on win10 latest updates. twice have had email rules deleted bug in outlook.com they first deleted during update new connector desktop software. i have been patiently recreating dozens of rules using outlook.com interface in internet explorer. encountered error message during process of making email rule , bam rules gone. again!. i don't want manual rule recreation process again if disappear once more. any ideas? known issue? hi michael, to better assist you, know following: which email server type using when connect outlook.com account outlook 2013 (pop3, imap, or exchange)? are rules deleted outlook.com itself, or it's missing outlook 2013? or both? you can refer support article on how backup rules in outlook 2013 recover rules you've setup. if need further assistance, feel free reply post.

provide e-mail senders option (under 'options'?) prevent use of 'reply all' specific message. in way still possible see addressees without them being spammed with replies. sender should able to judge if 'reply tot all' should be blocked or not. Office / Outlook / Windows 10 / Office 2016

when delete emails disappear - not found in deleted folder depends on type of mail account, pop, imap or? within ms outlook, file>account settings>email tab...........domain name , type shown? Office / Outlook / Windows 10 / Office 2016

have upgrded windows 10 creators update. ever since when try use word, excel or outiook message "microsoft office not responding".  i have tried office repair , other things suggested on microsoft website fix it.  uninstalled office 365 , reinstalled 64bit version. still getting same issues. i'm pretty tired of paying subscription office 365 every year , can't issue.   when microsoft respond bug fix or , update fix whatever windows 10 updates broke? hi jim, office 365 includes applications plus other services enabled on internet, including online storage onedrive , skype minutes home use. it seems have tried troubleshooting steps suggested on our support website, suggest contacting microsoft answer desk resolve issue. click here link . if have other concerns, don't hesitate us. Office / Outlook

in office contacts i list names in name box (>> check full name). i type first name in "first" box , last name in "last" box. as example let's use name helmut von trapp. when have last name in 2 words (von trapp) then i can find alphabetically under "v" should be. when exported android platform (smartphone) and sorted alphabetically find name under "t".  so, happened?  first word (von) listed under (equivalent of) middle name. result trapp, von, helmut. i think has not one-on-one boxes between office , android. but how can solve problem. thank solution. if using outlook.com mail account , contacts contained within mail account dont export anything. on android device install ms outlook play store , add outlook.com account the outlook.com account sync desktop (the outlook.com server) , mail/people same on devices. if have imap mail account

i using outlook under office 365 license. outlook 2016 creating logs in temp folder when no such logging has been enabled (enable troubleshoot logging not selected) the folder created every time delete temp folder "outlook logging". gets created when start outlook. there files inside folder created every time open outlook (if not delete main folder) the main folder “outlook logging” sub files name “outlook-20170608t2009110068.etl” also in main temp folder additional files created linked outlook “{0a1fc06c-9f4e-4854-ac10-389187af4569} – oprocsessid” please note had disabled mcafee plug-in in outlook (re-started machine), logs still being created. windows defender , mcafee av scans clean. when have not enabled outlook logging why these files being created – have these been created default microsoft process. a partial process monitor output temp folder   11:21:48.9465466 am         outlook.exe           5420    createfile          

my default font calibri. when typing emails, whenever non-latin character typed (i.e. Č or Ö or Á) typed in times new roman while other latin characters in default calibri font. anybody has idea why? solved problem. in default font selection +body selected instead of font name. thanks help. Office / Outlook / Windows 10 / Office 365 for business

i have technical query outlook , specially outlook 365. we have above customer needs explanation microsoft or backs own 365 knowledge. customer setup. outlook 2013 o365 business premium customer email – c *** email address removed privacy *** 2 shared mailboxes attached profile. the customer has access database, database has ability send appointments shared calendar of outlook. can have email account in settings default set customer email address, , calendar default (via data file) shared calendar db can send appointment shared calendar. however when going appointment in shared calendar, ability send appoint default user. to knowledge if defaults setup either local user or shared calendar, data represented way? is correct? hi richard,   many information. know current situation user should manually change address user’s email address when send appointment shared calendar. don’t recommend

we pay monthly office 365. have 2 office 365 e-mails through go daddy. both computers run win 10.  on daily basis, send , receive e-mails pdf attachments. have no issues except 1 of our business clients. cannot receive attachments 1 of our e-mails, can other. client has older outlook, not sure version. email - issues email b - no issues we lot of e-mailing client , sending attachments. there times email a's attachments sporadically, not getting anything. there limit per month/year can end attachment another? why can email b have no issues, email does? can filter have no attachments e-mail?  is our end or clients end? client has told email 1 have issues with.  what can problem? hi pecan, since issue persists email a, suggestion can sending same email account. example, outlook.com or hotmail.com. suppose there might rule restricts email attachment delivered client. rule can “if email words, remove att

split thread. hello, i have recent version of outlook 2016 (16.07571.7095) , there no option leave email on server can find. have account set imap i want treat email within outlook on desktop, , not have impact server. how can that? thanks. hi, it looks need reconfigure email using manual configuration. follow steps on link when you're edit or reconfigure email. let know how goes. Office / Outlook / Windows other / Office 2016

1 slide colored. hi willy, you can change existing theme black & white , apply single slide in powerpoint presentation. default white theme. can choose theme when start new presentation, or apply theme slides or group of slides go. here links step-by-step instructions on how customize theme , how apply specific slide: create , apply own theme change colors, fonts, or backgrounds change of theme note: to apply own theme specific slide, right-click on design , choose apply selected slides . let know if need further assistance. Office / PowerPoint / Windows 10 / Office 2010

i downloaded win 10 not once, 3 times on laptop...i have removed, loaded, removed, loaded, removed , purchased larger hard drive , have had nothing constant problems laptop since!!!  i , run windows 7 on this.  i never load win10 on laptop own , have 3 currently. i can not load troubleshooter ms.  i code of 0x8007000e i'm running win7 32 bit , can't install ie10 i can't install kb3102810 now i'm attempting download kb2729094 if doesn't work...i take off line , not use via internet longer...i'll use 1 of other laptops such.   micro soft sucks far concerned!  and no have not contacted 1 @ ms.  seven or 8 months back...they not me...why waste time again... begin rant... have ever heard definition of insanity - doing same things on , on again , expecting different results? imho win7 fine os , not force updates. have no desire downgrade win10 , give control of computers. run win7 sp

split thread. i have problem! noticed problem since mac sierra 10.12.4 update. i'm running outlook office mac 14.7.4. blue box appears after mail sent- , when screenshot pasted directly mail body via mac keyboard shortcut copy screen selection clipboard. attaching images fine. have noted mac update moved outlook temp out of previous file path of [~/library/caches/temporaryitems/outlook temp] to  randomly named private var folder. hi  gsne , in situation, suggest try uninstall outlook mac 2011 referring article: https://support.office.com/en-us/article/troubleshoot-office-2011-for-mac-issues-by-completely-uninstalling-before-you-reinstall-ba8d8d13-0015-4eea-b60b-7719c2cedd17 , , reinstall it. note: before create new profile, please backup mailbox data export items archive file in outlook mac  . and based on knowledge, temp folder of outlook mac not located in [~/library/caches/temporaryitems/outlo

outlook kept changing color of 1 of categories let go, unable change different category in calendar section. change it, go assign , has changed back! in addition, no longer lets me assign color when making assignment. have close appointment categorize it. know how fix this? hi nicole,   if using outlook mac 15.30(170107), have known issue , has been fixed in latest update of insider fast channel. may wait update production channel.   please note, insiders fast builds pre-release , may have other bugs due less complete testing. here article reference: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_officeinsider-mso_mac/announcing-office-insider-fast-for-mac-insiders/de603f73-3405-49d4-a6ee-d017773cb8a0   best regards, rick Office / Outlook / Mac /

i installed update last night , when turned on computer , tasks outlook gone.  my calendar , email fine.  just tasks missing.   we have re-indexed spotlight , outlook....did not help. these tasks important me! hi carol, first, want confirm if use office 365 business account. if yes, need reconfigure account in outlook mac 2016 client, outlook items including tasks resynced exchange server. if reconfigure office 365 account , tasks still don’t appear, can contact admin of office 365 organization create in-place ediscovery search try find items. if don’t use office 365 account, , use example, gmail account, want confirm if backup outlook mac database before based on article: outlook 2016 mac database ? if yes, can restore data base on the restore time machine backup part of article: use time machine or restore mac . if not, based on experience, there no official methods find lost items. r

recently, i had switch isp spectrum. their internet connection works fine, ... my guy set account on outlook 2016 , followed instructions on google to put in settings using pop enable , other settings. (but not imap). i tried connect outlook google account , when tried download my google email new account on outlook, keep getting   -err [auth] web log in required. which did .. multiple times. he tried doing on laptop thunderbird , got same error message. i have no problem logging web-based google email, but i trying email downloaded in outlook account.   google's faulty instructions or microsoft outlook? many help. ***post moved moderator appropriate forum category.*** did login google account , allow access less secure connections? Office / Outlook / Other/unknown /

subject: mail system error - returned mail subject: fwd: this message undeliverable due following reason:   your message not delivered because destination computer not reachable within allowed queue period.   the amount of time message queued before returned depends on local configuration parameters.   most there network problem prevented delivery, possible computer turned off, or not have mail system running right now.   your message not delivered within 4 days , 0 hours. host yahoo.com not responding.   the following recipients did not receive message:        < *** email address removed privacy *** > hi sarah, we know more concern regarding account in outlook 2016. receiving emails yahoo account? using microsoft account when logging in outlook.com? issue persist on yahoo account or yahoo contacts on account? you can check availability of internet mail server. kindly click link mo

i have removed , reinstalled e mail account in outlook 2016, data files have been removed folder header , subfolders removed e mail still show in left hand pane, please advise how remove duplicate address. new mail address has (1) next it, not sure if pertinent. mm hello michael,   to remove existing outlook data file, please follow steps below: launch outlook, , click on file tab. click account settings. highlight existing data file, , click remove . click yes proceed. close outlook application , relaunch see changes. let know if need further assistance. Office / Outlook / Windows 10 / Office 2016

hi everyone, i have been having problem outlook 2016 cannot past "add account" screen. type in information via manual setup email account, , upon selecting next, window freezes, , states @ top "not responding". close application , restart it, won't work unless delete profile , start again. have made sure software date, , performed full repair. using office 365 proplus suite. have uninstalled , reinstalled. additonally, have tried 32 bit , 64 bit version of software both displaying same problem in outlook. have worked technical support, , unable assist me.  hi, for assist you, kindly provide information below: have tried using outlook.com , see if helps? do have third party add-ins outlook? if yes, have tried disable them , try add account? are using antivirus software? if yes, kindly try disable them , try run application again. meanwhile, kindly check link see steps on runnin

i have folder vip mail.  i'd have folder open @ ms outlook startupinstead of regular inbox.  i don't want change mail coming inbox or anything. is possible? see if these instructions http://superuser.com/questions/152785/how-to-change-the-default-outlook-2010-start-folder though observation, if have ms outlook tree view pane open, surely not hardship select required folder? Office / Outlook / Windows 8 / Office 2010

if on site can choose send email them if click office 2007 outlook opens , says not set up.  i don't want use office outlook want link open in web based hotmail - outlook. how can make happen? i use laptop windoz 7 home 64 bit if helps. thanks! Office / Outlook / Windows other / Office 2007

outlook 2010 has stopped working, gives me error message , shuts down.  have tried repair via control panel no luck.  there knows of this?  there old posts 2015 update crashing outlook, have happened again?  running windows 7. thank you.. , crashed again.  able figure out kaspersky causing crash.  apparently office 365 program runs outlook doesn't along 1 of kaspersky add-ins.  disabled anti-spam add-in , problem seems fixed.  thank responses. Office / Outlook / Windows other / Office 2010

i've set several (conditionally formatted) tables in excel paste powerpoint. if paste special->keep source formatting, of formatting  except font size , column widths kept.  powerpoint making decision resize fonts based on size of copied table.  this causing problems because have different numbers of rows in tables, however, not want font size/column widths change if number of rows in table changes.  i have reprod in new blank presentation, it's not artifact of powerpoint template i'm using.   i resize each manually every time paste it, defeats purpose.  so, basically, when past->keep source formatting, want powerpoint to, well, keep formatting! guidance welcomed! thank posting back. suggest try run microsoft office configuration tool concern. know more , on how use it, click on link . tool provide detailed report of installed office programs. let know if need further assistanc

within past 2 weeks i've noticed when go log onto office 365 account , go either calendar, or outlook (online versions), application options different. unable access onedrive, sharepoint, or else when in calendar or outlook online. it's weird. if type in sharepoint address in browser, shows apps used to. did unknowingly change setting? how can show app options across board? appreciated! i've included screenshots of different app access options. first limited access when on calendar or outlook operations online, second full access options want available everywhere! fyi experience on browsers (edge, chrome, explorer, , firefox) , on toshiba laptop, desktop, as my surface book... windows 10! thank you!! hi kateeldridge, this issue posted service health dashboard (shd) incident ex95245  starting @ wednesday, march 1, 2017 01:00:00 am . user experience of incident is: within outlook on web, users

been using office 2010 ages ok.  all of sudden no longer work & instead of opening tries install windows, can't find proplus wwmsi & tells me reinstall cd rom (which don't have!)  i don't know what's happened know haven't (purposely) deleted files, etc.  been reading may registry problem - can advise how can rectify problem without resorting reinstall cd rom don't have access one. many thanks  ps, running on windows 7 ultimate hello, to better assist you, may know if have run office online repair? if haven't run yet, kindly install through link , run it. we forward earliest response. Office / Unknown/other / Windows other / Office 2010

can use office 365 on laptop , tablet 1 user? hi, to better assist you, may know office 365 version using? in meantime, can read more office 365 subscription on link . we'll looking forward response. Office / Outlook / Android phone & tablet / Office 365 Home

company switched microsoft cloud, outlook office 365.  i have 2 phones.  my apple iphone transitioned seamlessly, after completed necessary steps, samsung galazy 6 wants me press "activate" allow gmail perform numerous operations, including erasing data, disabling cameras , disable functions on lock screen.  i reluctant press activate. do? on android device visit play store , install outlook, and/or owa (assuming email need) Office / Outlook / Android phone & tablet / Office 365 for business

we trying out owa app iphone.  when making changes calendar meeting other attendees using owa app, change not reflected other attendees.  the change did reflected on outlook , web version of person made change.  we need change reflected attendees of meeting. is there way solve this? have tried making changes in owa via web browser replicate issue can submit feedback microsoft. Office / Outlook / iPhone & iPad

split thread. hi monique i running office mac build 15.32 , still encounter same issue. i've tried tricks, deleting keychain , on, issue temporarily solved , show again after closing , restarting outlook mac. i have no problem when using other mail clients on other platforms (windows or ios) same mail account. mail.app on mac working smoothly account. mac running mac os x el capitan version 10.11.6 (15g1217) hope can help regards hi benoit,   firstly, i’d know type of account using. based on experience, solution of outlook mac 2016 asking account password problem clear keychain. since mentioned have tried deleting keychain, i’d know if following steps: · make sure quite outlook , other office apps. go keychain access · search "exchange" under login --> items , delete everything · search "office" , delete everything · search "adal" , delete every

split thread. hey barry i have same issue.   1. bottom always. 2. yes switching , folders not in inbox. 3. no add-ins. microsoft outlook mac version 15.32 office 365 subscription hi nick, please perform following steps reset outlook mac preference: 1. quit office 2016 apps. 2. go to: username/library/containers/com.microsoft.outlook/data/library/preferences 3. move files contain com.microsoft.outlook.plist in file name trash, not empty trash yet. 4. open outlook mac client , check it. if prompt persists, restore plist files trash meanwhile, noticed outlook mac client not up-to-date. try updating outlook mac client version 15.35 170610 check if helps. if problem still persists, please record video issue quicktime , send us. i’ve sent private message collect it. can access private message via link below: https://answers.microsoft.com/en-us/privatemessages/list regards, b

outlook 2016 opens insafe mode. error message "microsoft outlook has stopped working". hello, in order resolve concern, suggest check link provided below: outlook not responding, stuck @ "processing," stopped working, freezes, or hangs do let know if need further assistance. Office / Outlook / Other/unknown / Office 365 Home

download scanpst.exe outlook 2010 64 bit scanpst.exe file broken hi, to troubleshoot issue, kindly refer link . can repair office application following instructions in article . let know how goes. regards. Office / Outlook / Windows 10 / Office 2007

i received message need reconnect outlook account desktop outlook (windows 10) following update (i had no idea update!). recommendation, because use multiple email account in desktop outlook, delete live.com account , re-instate it. did usual way although goes through process , seems fine, when try sync error message can't find server. please - main calendar account bit of nightmare! hi, to assist better concern, know following: when did issue start? did make changes email account prior issue? what steps have taken fix issue? we suggest check article on how reconnect outlook 2013 outlook.com. we forward response. Office / Outlook / Windows 10 / Office 2013

hi, all of microsoft programs on laptop not opening , has error message says; "microsoft outlook has stopping working "a problem caused program stop working correctly. windows close program , notify if solution available." i student , need these programs work in order finish assignments on time. doesn't happen @ school, happens @ home. at moment, open outlook , word via safe mode, doesn't work with onenote. please me. kind regards, tina_2308 ***post moved moderator appropriate forum category.*** hi tina, kindly provide following information better assist you: when did concern start? any changes prior concern? what microsoft office applications installed on computer? is concern occurs on of microsoft office applications? you mentioned concern happening on of microsoft programs. pertaining microsoft office programs or microsoft programs. is concern occurs on non-m

hi! i have 2 accounts, 1 outlook.com use personal emails , 1 office 365 account belonging company. is there way use outlook 2016 add office 365 account, sync calendar? i not want receive work-related emails on private pc, want access calendar planning purposes. i know windows 10 mail , calendar has ability choose sync, use outlook 2016.. thanks! Office / Outlook / Windows 10 / Office 2016

i appear running 2 different versions of outlook, old version accessible through start menu , new version sent when checking notifications-- way access update. new version created separate icon in taskbar, removed before realized couldn't access other way.  how either combine 2 1 version, or delete new version? (since new version appears have done away creating search folders , favorites, in favor or automated "focus" folder seems randomly select focus vs other, no way me select think focus-worthy less useful despite fun bells , whistles) hi, to isolate issue, follow these steps: open control panel . locate outlook . check if there 2 outlook apps. if you've found out there 2 outlook apps, delete old version. let know if need further assistance. Office / Outlook / Windows 10

hello, i have users have shared mailbox in additions own mailbox in outlook 2016, connected office365. the folders within shared mailbox can re-ordered dragging, clicking 'up','down' or choosing sort. issue every time email comes in inbox jumps down list instead of staying @ top want. i have tried. moving folder in many different ways, switching of alphabetic ordering. doing /cleanviews  /resetnavpane switches. i have recreated profiles scratch, check order within owa (it's fine, inbox correctly @ top). same on multiple user pc , annoying. i can't think of else try? anyone ideas?  is outlook broken? thanks. hi dave, please check whether following steps work you: 1.    click “file”> “account settings”> “email”> select default mailbox> change> “advanced”> unselect “download shared folder”. 2.    sort folders (inbox folder) of shared mailbox right order (

goedemiddag, ik kan de tijdzone van mijn office 365 account niet aanpassen en opslaan. dan krijg ik deze foutmelding. http://i.imgur.com/74v8vr4.png weet jullie hoe ik dit kan oplossen? alvast bedankt  yannick hello shyamal  the problem has been solved, thanks information. what have done is  selecting other language , save it, , save again preferred language. best regards, yannick Office / Outlook / Windows 10 / Office 365 for business

outlook in reality of ms programs report "not responding" regularly. outlook daily. i using 365 primary email , have 3 other (client email addresses feeding outlook.  two of them 365 1 pop 3 (very little traffic pop 3. looking online looks need rebuild profile. not know means , concerned lose files , emails have been read. it may not scary sounds. can point me resource? thanks john you dont 're-build profile' may need create new profile, thats unlikely type of problem have. by 365 mail mean outlook.com or live/hotmail/msn? have undertaken basics, programs & features>select ms office>change>repair..........a repair progress window opens.......? Office / Outlook / Windows 8 / Office 2013

we moved office 365 our emails in october last year , office 2016 in december , since last week starting staff saying outlook running , in cases not responding. have tried outlook repair, windows updates, turning off cache mode , recreating profile but every day getting new group of people have problem. we also have of same people having problem starting again. the internet working fine , office 365 portal email also fine, not outlook......we have mixture of staff archives, no archives, many calendars , one. we have tried same staff members on different pc , same problem. messages outlook not being able connect server.... staff starting lose confidence , need find fix please. ideas?    i suspect related ms office outlook , not outlook.com (browser based) posted this.  if correct please either repost in ms office category version have using category tab @ top of page, or move thread there. Off

new problem. every time try use email search bar no results. working 2 weeks ago. has microsoft sent out update fix bug. i have tried rebuild index procedure. runs 5 seconds after clicking rebuild button , notes has rebuilt search index. microsoft released fix yesterday; works me. select file > office account in outlook, click update options > update it. Office / Outlook / Windows other / Office 2016

split thread. hi, i got same issue. outlook 2016 crashes when opening due pst file mounted network drive. remove pst file network , open desktop, works fine. any resolution yet? cheers, jrya hi jrya,   as mentioned in original thread, network usage not meant long-term, continuous-use method of storing messages in enterprise environment. use of .pst file on network connection may result in corrupted .pst file if connection degrades or fails.   as .pst files works in local drive, issue should related limits using personal folders (.pst) files on lan , wan links . have done research found no effective solution deal situation.   you can refer article above consider our recommendations, such archive mailboxes, local drive or microsoft terminal services copy file storage requirement.   thanks, aaron Office / Outlo

hello, i have made in ms office outlook folder called important emails, , made rule automatically move selected senders emails mentioned folder, however, have noticed emails received , moved important folder, never notified in mobile outlook app, notified emails received in regular "inbox". kindly guide me correct way have fixed.  thanks,,,, dear all, good day, i have reached solution for issue , follow: 1) in ms outlook 2013 go rules manage rules & alerts. 2) when creating new rule or editing current 1 chose condition. 3) in second dialogue set action, @ stage, have tick option of "display desktop alert" this show notification once new email received no matter folder moved to. thanks , best regards,, Office / Outlook / Android phone & tablet

i have samsung phone , using outlook email app office 365 account. if set appointment on computer , add attachments, unable access attachments on phone. fixable? hi lgc822,   we have dedicated support can use in-app support report feedback or issues regarding outlook android app. here's you'll need do: 1. open outlook on android device. 2. click settings > help& feedback > contact support reach support agent 3. support ticket automatically created when begin chatting agent we recommend these steps support right away. let know if have more questions.   regards, rick Office / Outlook / Android phone & tablet / Office 365 for business

i've set 2 imap accounts on macbook pro running os sierra. in accounts section of preferences both shown yellow dots indicating server has not been correctly set up? one of accounts shows in left hand pane of outlook (with 3 archive , 3 junk folders?) whereas other account isn't there @ all. both accounts on same email server , have been set ports 993 in , 465 out. is there problem recent 15.31 version of outlook running, distributed on 17th february? possible roll previous version? what's domain of emails (like outlook.com or gmail.com) ? have tried changing port numbers? first time set accounts? Office / Outlook / Mac / Office 2016 for Mac

have mac macos sierra version 10.12.5 , have had issues microsoft office 2016 outlook word , excel locking up.  when locks up, microsoft error reporting appears  and locks also.  i have force quit microsoft error reporting , restart outlook multiple times open up.  all office products date. outlook version 15.35 (170610).  this happened previous operating system mac seems worse. has microsoft come solution? hi rusty, first exclude if issue caused other program on mac, p lease start mac in safe mode performs checks , prevents software automatically loading or opening. if ok in safe mode, issue related third-party add-ins, webex. please check , remove them. if issue still exists, confirm following information: 1.        did configure account outlook mac when issue happens, or outlook freeze when don’t add accounts it? 2.        if have configured account outlook, please create test profile in outlook mac , con

hi i have multiple outlook email accounts. 2 show in side bar correctly , third displays below outlook_random numbers , letter *** email address removed privacy *** i.e. *** email address removed privacy *** and appears name of data file. the email address on incoming / outgoing emails presented in correct  way i.e *** email address removed privacy *** does know of way correct this? thanks in anticipation (windows 10, outlook 2013 prof plus) hello, to assist concern, ask few questions: what type of email server using? have tried remove , re-add account affected? regards. Office / Outlook / Windows 10 / Office 2013

i have been notified of update office home , business 2016, having run update, outlook search no longer works mailbox - fails give results search, if there messages should picked up. it says folders indexed (which knew were,  as function worked earlier today) is common problem , can it? hi, to have better grasp on concern, may know following: what troubleshooting steps have tried far? is first time encountered problem? have tried remove , re-add account in outlook 2016? are getting error messages when trying search? if so, can send screenshot? note: please not include personal information. Office / Outlook / Windows 10 / Office 2016

split thread. hi toby, i had same issue , verified setup saving drafts. still creating draft inbox. else can checking. thanks! hi martrodr,   as have set default folder saving items not sent after n minutes. please check if there inbox rules set on account (file > mange rules , alerts > email rules) making draft items in inbox.   to further troubleshoot, please provide following information: 1. type of email account use (exchanged mode, pop3 or imap). 2. check if issue occurs on outlook on web (owa). 3. try running out in safe mode check if issue related plugins. press ( window + r ), type outlook.exe /safe 4. the detailed outlook version . provide screenshot of version if possible.   looking forward updates.   best regards, ruel Office / Outlook / Win

hello,  following updates automatically installed terminal server on 14th of jun 2017, users unable open documents , files had been attached calendar entries.  removing these updates allowed mentioned functionality return.  there around 40 updates.  is known update causes issue?  regrettably, did not make note of kb numbers when installing, time constraints issue.  any appreciated,  thanks scott hi scott, since using terminal server, checking on may require level of expertise, recommend posting concern in our technet forum . general audience in there ranging advance computer users i.t professionals hence, should able provide needed information. you'd have better chances of getting other i.t professionals there. let know of feedback might have or should have more concerns. Office / Outlook /

want set out of office message outside organization, don't need messages show internally. know keep external messages going out in outlook 2010? Office / Outlook / Microsoft Office Programming / Office 2010

does know how have page numbering in powerpoint 01, 02, 03, etc  cant seem find answer  unlike word can set numbers way want, powerpoint doesn't that; "preset". however, can cheat, after inserting page number: once click "insert page number" , tick "footer."  you see 3 boxes 1 the date on the left,  a blank box in the center whatever want such as a "title" , on right page number.  click in front of number , add zero. long use 9 slides, can way it. ten , above shows up, see 010, 011, 012 , on  in word, can set numbering 0, 00, a, ii  or ix , so. and when the 0 added, it will switch  09 10.  _________ disclaimer: the questions, discussions, opinions, replies & answers create, solely mine , mine alone , not reflect upon position community moderator. Office / PowerPoint

i have noticed issue specific word 2013 when using vsto process document. the document contains image in header or footer has layout options set "with text wrapping" either "behind text" or "in front of text": using vsto, if open document , attempt process shapes, following exception: the remote procedure call failed. (exception hresult: 0x800706be) i have uploaded repro here: word2013vstoimageformattedinheaderbug.zip the relevant piece of code in wordfieldenumerator.cs : private static bool shapeswithingroup(shape shape) {     var result = false;     try     {         if (shape.groupitems != null && shape.groupitems.count > 0) // shape.groupitems throws exception         {             result = true;         }     }     catch (unauthorizedaccessexception)     {         // shape not in group - ignore     }     catch (exception exception)     {         var except