Cannot see Attached files in outlook 365 for Mac OS X Yosemite - Microsoft Community


dear all,

 i have 1 imac computer yosemite. during 1 year use office 365 , cool product, but.....:( -  after last automatic update of microsoft outlook cannot see attached files. when mail, example, mcdonalds attached file comes may e-mail on imac instead attached word or excel files have 1 file  - *.dat. size 65 kb.

when forward mail personal gmail mail -  there can see attached files in word or excel format. why happens ?

by way, when forward mail gmail again  to corporate mail in outlook on imac -  i can  see attached files. start 1 week, before ...:(

what can do?...

best regards 

irakli

hi irakli,

thanks updates.

based on description, issue more caused reasons gary has listed above. please confirm whether senders using outlook windows client. if yes, let 1 of them try following steps , let know result:
1. on sender’s outlook client, click file > options > mail.

2. click drop-down icon after compose messages in format option , select plain text.

3. click ok to save change.

4. send test email attachment , can check whether same issue occurs.

if issue persists, need information below further troubleshooting:
1. detailed versions of outlook mac client , mac os.

2. screenshot .dat file on outlook client.

regards,

larry



Office / Outlook / Mac / Office 365 Home



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