Outlook 2013 - POP email - Cannot Reply of Forward - Microsoft Community


client having issues outlook 2013 installed office 2013 home , business on windows 7 32-bit machine.

starting on 5/15 have been unable replay or forward email using outlook, works fine through twc/spectrum web interface. their phones still able reply , forward fine.

no error messages outlook thinks has sent message.

it standard pop email setup twc/spectrum using pop.biz.rr.com(port 110) , smtp.biz.rr.com(port 25)

tried:

looking , removing kb3172519, installed

removing updates beginning of may

repairing office

recreating outlook profile

recreating ost file

setting on different computer

i have not yet uninstalled office totally or doing system restore.

any thoughts , guidance appreciated

hi,

 

this issue can caused sync issue device , outlook email account, resolve issue, please answer following:

 

  • have tried send test email yourself? able receive it?
  • what happened when set outlook on computer? still getting same issue?

 

regards.



Office / Outlook / Windows other / Office 2013



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