Outlook 2016 slow on new Macbook Pro (touchpad) - Microsoft Community


i have new macbook pro (touchpad, i7-processor) oulook client slow. takes 5-10 seconds open mail, switch between calendar , mail etc.

anyone got idea on do?

hi gl_1964,

common reason lead slow performance large volume of messages or multiple imap or exchange accounts in 1 outlook client. in case, please let me know size of each account in outlook mac.

if size big, try move messages these mailbox folders folder on computer, , empty deleted items folder, synchronization may faster.

furthermore, please check if have enable logging in outlook, may affect performance of outlook. on window menu>click sync errors > action(gear icon)>clear turn on logging troubleshooting.

if above don’t help, please tell me information below:
1. account using now? office 365 or outlook.com?
2. method used set mailboxes. via exchange or imap/pop?
3. symptom happen or @ beginning of using outlook?
4. there error message or sync error? if so, please share screenshots of them.

thanks,
alison



Office / Outlook / Mac / Office 365 for business



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