NO SUPPORT/ DISCONNECTED THE REMOTE/NO CASE NUMBER PROVIDED - Microsoft Community


i

i called regarding office 365 pro plus ,outlook issue .i located in europe.

two of technicians working on computer on thursday and disconnected remote after not able resolve issue .they connected remotely 40 mins & 1.2 hours , made several changes on computer not required.first 1 usa & second 1 philippines.

i tried complaining several times calling no 1 created case number.i not able use email on windows app after technician disconnected remote.no clear info given me @ point of time

the worst part of story customer representatives not filing complaints , not creating cases.

after several calls able case number : xxxxxx.

even case closed without informing me without logs.

third representative pooja , bangalore (india) did not reopened the case , asked contact online support

number called : xxxxx

microsoft customer service direct - xxxxx - hours 5 am
til 9 pm pst time (usa) - saturday , sunday, 6:00 – 3:00 pm 
pst time (usa). in canada, call xxxx.

 they did not fix ether problem. have been dealing rude technicians .how computer working again ?

(pii removed moderator)

hi,

thank contacting,but have resolved issue installing thunderbird on client machines , configuring same email on domain @**** on **.** hard believe microsoft representatives not able add google settings correctly .

thank you,

ankit rathi

(pii removed moderator)



Office / Outlook / Other/unknown / Office 365 for business



Comments

Post a Comment

Popular posts from this blog

message deleted by transport agent, event: LED=550 4.3.2 - Microsoft Community

i waiting email verification code *** email address removed privacy *** after signing visual studios account. have run message trace see why email not being delivered , given following message: led=550 4.3.2 queue.transportagent; message deleted transport agent i have looked error , saying message being stuck in queue, resolve unfreeze queue. however, in order need exchange toolbox or exchange management, no longer exists office 365 since eac came about. yet haven't found queue viewers in eac can manage , unfreeze queue.   my spam filter set @ 'bypass spam filters'. have whitelisted domain, , have set connection filter allows ip address domain come through. however, after running message trace, email still being dropped. any insight on why happening?  thanks hi suean-work, according description, have try many settings on side. confirm again ‘bypass spam filters’ settings. did mean have c
Read more

Outlook conversion problem - Microsoft Community

i have orphaned ost file home computer connected office exchange server. home pc crashed , need access ost file using outlook 2010.  no longer have connection exchange server.  there data ost file pst file without expensive conversion tool? thanks there several methods convert ost file pst file. first, microsoft not provide official tool conversion. however, if can access contents of ost file in outlook, can perform conversion manually, follows: 1. start outlook. make sure can access contents in ost file converted. 2. create new pst file. 3. go ost file, select , copy contents converted mouse. 4. go new pst file, paste contents pst file that conversion. second, there many third-party ost pst conversion tools can try. can use online ost pst file conversion service. have used , work. how convert ost pst file can find here https://www.osttopst.online/ Office /
Read more

Outlook 2016 - Insert attachment to Meeting Invite You Do Not Own - Microsoft Community

Image
know if there way insert attachment (e.g., document) within meeting invite not own. example, vp creates meeting invite managers quick touch base.  the managers attach document invitees may view 'summary' while being discussed).  is possible invitee include attachment? hello janice, you can send attachment meetings got invited in outlook 2016. can insert attachment going event go insert tab select attach file . click send update send meeting updates, including attachment. let know if need further assistance. Office / Outlook / Windows 8 / Office 2016
Read more