Repeated requests to enter password - Microsoft Community


split thread.

i have outlook 2011 mac , continue locked out.  i had 60+ minute call apple trying resolve (very kind of them try resolve microsoft problem) tried has been mentioned in these various comments folks , not stop asking password , never accepting current password.  the gmail account works fine on web password.

i don't know if has had success since last comment time ago thought reach out , see.  please reply - i've tried searching , deleting in keychain , has been mentioned , still has locked me out of outlook.  i have lot of important information need off of before moving , deleting outlook.  i've lost faith need info.

thanks comments helpful.

if you've enabled 2-step verification on gmail account, you'll need use app password outlook:

sign in using app passwords

you may need adjust gmail's "less secure app" settings:

allowing less secure apps access account



Office / Outlook / Mac / Office 2011 for Mac



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