Profile keeps corrupting after upgrading to Business Premium - Microsoft Community


dear support,

need assistance on issue see below facing major impact our business, this happens when our midsized plan has been upgraded business premium. outlook profiles keeps corrupting if created new profile. never experience issue before. problem on this? creating new profile everyday 200 employees part of daily habit , users needed wait again emails back.

see below screenshot. 

hi andrew,

i know type of account  is configured on outlook client, (exchange mode, imap or pop3). try using support , recovery assistance (sara) tool run series of diagnostic tests , identify issue on outlook client.

regarding error ”system resources critically low. close windows.”, try minimizing opened applications on desktop or application on background, might caused insufficient system memory resources on pc.

if issue still occurs, please provide following information troubleshoot:

1. detailed versionof office client.

2. if account exchange mode, use remote connectivity analyzer, test if dns records set on office 365. can refer screenshot below correct test category:


3. in exchange mode, check if issue caused rpc encryption requirement.

4. if use imap or pop3, check if have configured correct server , port settings. please refer article.

looking forward updates.

best regards,

ruel

[updated ruel mayoya msft support, 3:20 am, jan, 4, 2016 (utc)]



Office / Outlook / Windows 10 / Office 365 for business



Comments

Post a Comment

Popular posts from this blog

message deleted by transport agent, event: LED=550 4.3.2 - Microsoft Community

i waiting email verification code *** email address removed privacy *** after signing visual studios account. have run message trace see why email not being delivered , given following message: led=550 4.3.2 queue.transportagent; message deleted transport agent i have looked error , saying message being stuck in queue, resolve unfreeze queue. however, in order need exchange toolbox or exchange management, no longer exists office 365 since eac came about. yet haven't found queue viewers in eac can manage , unfreeze queue.   my spam filter set @ 'bypass spam filters'. have whitelisted domain, , have set connection filter allows ip address domain come through. however, after running message trace, email still being dropped. any insight on why happening?  thanks hi suean-work, according description, have try many settings on side. confirm again ‘bypass spam filters’ settings. did mean have c
Read more

Outlook conversion problem - Microsoft Community

i have orphaned ost file home computer connected office exchange server. home pc crashed , need access ost file using outlook 2010.  no longer have connection exchange server.  there data ost file pst file without expensive conversion tool? thanks there several methods convert ost file pst file. first, microsoft not provide official tool conversion. however, if can access contents of ost file in outlook, can perform conversion manually, follows: 1. start outlook. make sure can access contents in ost file converted. 2. create new pst file. 3. go ost file, select , copy contents converted mouse. 4. go new pst file, paste contents pst file that conversion. second, there many third-party ost pst conversion tools can try. can use online ost pst file conversion service. have used , work. how convert ost pst file can find here https://www.osttopst.online/ Office /
Read more

Outlook 2016 - Insert attachment to Meeting Invite You Do Not Own - Microsoft Community

Image
know if there way insert attachment (e.g., document) within meeting invite not own. example, vp creates meeting invite managers quick touch base.  the managers attach document invitees may view 'summary' while being discussed).  is possible invitee include attachment? hello janice, you can send attachment meetings got invited in outlook 2016. can insert attachment going event go insert tab select attach file . click send update send meeting updates, including attachment. let know if need further assistance. Office / Outlook / Windows 8 / Office 2016
Read more