Outlook 2013 - Unable to open PDFs from one sender only - Microsoft Community


i have user unable open pdfs 1 sender only, while able of yesterday.  she can open pdfs other senders same domain.  what makes different other posts can send them me , can open them, , if save them different name (like adding "_new") , send her, can open file send.  all save them different name.

i've emptied temp folder, enabled add-ins, done can think of.

she running win7 pro, office 2013, adobe reader dc.


running win10 pro, office 2013, adobe reader dc.

thanks in advance,

mike

hi mike,

to better assist you, know if error messages. if yes, send screenshot.

regards.



Office / Outlook / Other/unknown / Office 2013



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