Outlook / Reply or Reply All - Microsoft Community


i have strange issue outlook 2016 not know how search (and yes have attempted). appreciated. 

when email in outlook 2016, , using shortcuts ctrl+r or ctrl+shift+r reply, 50% of attempts opens reply window , closes it. if i'm fast enough type word or 2 , in case create draft , close window, else close it. 

it's driving me crazy because makes email "as read" , moves somewhere in inbox , takes me time find again (if not go draft of course). 

i not use mouse lot, when same thing (maybe not because did not pay attention it, know happens). 

does have same problem? solutions this? 

hello kemal,

for better assistance, know more information concern.

  • when did issue first occur?
  • does issue occur when try use outlook.com through web?
  • did you try launch outlook application , try if encounter issue? launch outlook in safe mode kindly press windows+r , type outlook /safe , click ok.

we suggest install latest office updates ensure have latest security updates.

regards.



Office / Outlook / Windows 10 / Office 2016



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