Outlook 2016 accessing Gmail via IMAP SK - Microsoft Community


split thread.

i have same problem , started yesterday (june 26, 2017) too!  i have been running outlook business several years no problems.  yesterday, after became concerned, asked outlook update , informed up-to-date.  i tried 'less secure' button @ google, nothing happened.  but noticed afterwards of read emails had disappeared.  now looks no longer connected outlook , not know how fix it.  i not computer savvy person.

hi cecelia,

 

for better user experience, split reply new thread. please work in thread.

 

to solve problem, please provide following information:

1. version of outlook client use?

2. problem occur on email accounts on outlook client?

3. screenshots of error message. screenshots, can know happens on side.

 

according description, problem may related connection between outlook client , gmail account. try configuring gmail account on affected email account , check if problem persists.

 

also, mentioned emails disappeared, please sign web application of email account , check if can see emails there.

 

meanwhile, please refer article , give screenshot of test e-mail autoconfiguration interface analysis: https://answers.microsoft.com/en-us/msoffice/wiki/msoffice_o365admin-mso_other/mailboxes-test-e-mail-autoconfiguration/19f9c90a-4640-46c4-a574-dbec29bdb8ba

 

thanks,

barry



Office / Outlook / Other/unknown / Office 365 for business



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