Outlook 2016 (v15.35) on Mac repeatedly prompts for passwords - Microsoft Community


please see subject.

outlook connnect (and fetch mail) while, after 2/3 minutes request password again. clicking "no" on box causes oulook become "disconnected".

as can imagine, makes outlook practically useless, extremely furstrating.

we've tried re-adding email account, exhibits same behavior.

our local excange 2010 sp3 instance patched latest version of writing.

the exact error message:

hi csco_jhl,

suggest try clear saved credentials accounts added in outlook mac steps below:
· make sure quite outlook , other office apps. go keychain access
· search "exchange" under login --> items , delete everything
· search "office" , delete everything
· search "adal" , delete everything 
· launch outlook

regards,
yang


Office / Outlook / Mac / Office 2016 for Mac



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