Outlook 2016, V. 1702 (part of office 365) searches not - Microsoft Community


i have number of clients office 365 v1702 use outlook 2016. of latest update of office 365 software in last 2 weeks, searches not work. running windows 7. searches return "no results" no effort search. there no issues pst data files occurs on each , every file (9 different files).

the thing caused issue update office 365 v1701 v1702. there no issue computer, security, nor viruses or spyware.

this we've tried no avail:

  • uninstall, reinstall, clean install
  • rebuilding indexing
  • unchecking indexing in windows, rebooting, rechecking indexing in windows , rebuilding.

this seems big problem , ms needs address immediately.

same problem, tried rollback version 1701, using following microsoft article:

https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-click-to-run

but have no success, because instead of asking me repair office says still updated latest version (thanks, know that...)

please give fast resolution that, have 150-200 client problem.

thanks,



Office / Outlook / Microsoft Office Programming / Office 365 Home



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