email permission to download - Microsoft Community


 i received email microsoft not have ermissionto down load emails. have been downloading months. wont outlook

***post moved moderator appropriate forum category.***

hi william,

we need more information identify why getting error on outlook. please provide following:

  • just verify, using office outlook or outlook web app?
  • if using office outlook, version using? email provider?
  • are using company's exchange server or exchange activesync?
  • please provide screenshot showing error.
  • what troubleshooting steps have tried far?

we'd appreciate additional information may provide.



Office / Outlook / Windows 10 / Unknown/other



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