Recovery request for Correlation ID: - Microsoft Community


i tried login security of office 365 website, following error code appeared , couldn't resolve myself.

correlation id: eus2#1470e5cd-54b4-4c3a-a8bf-40d610e8b6fe

error code: 0

would please verify , advise me how resolve issue?

hi fujimoto,

office seems seeing issues account, that's why getting error. have different factors determine needs corrected sign in account. please answer these questions:

  • what browser using when sign in office online?
  • did apply changes on pc or office account before encountering problem?
  • are able use office apps installed on computer?

see if using different browser sign in office 365 account successful. if able sign in using different browser, may need delete browsing history current 1 using. can press ctrl + shift + delete keys on keyboard while browser open delete history.

we'll looking forward response.



Office / Unknown/other / Windows other / Office 365 Home



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