signature disappears when replying/ forwarding to emails with an - Microsoft Community


client of ours complaining when creates, forwards or replies email without attachment, signature attached when tries create, forward or reply email attachment, signature disappears. has 2 or 3 other accounts work fine, it's 1 has problem with. using outlook 2016 on windows based pc , forwards/ replies outlook. happens type, (format), of attachments. has ever experienced before? how can fixed?

have checked outlook settings if correct?

made changes on client's computer far?

check out link know more outlook signatures: https://support.office.com/en-us/article/create-and-add-a-signature-to-messages-8ee5d4f4-68fd-464a-a1c1-0e1c80bb27f2



Office / Outlook / Windows 10 / Office 2016



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