Attachment File Size in Outlook - Microsoft Community


outlook:  version 15.22 (160506)
machine: macbook pro (retina, 13-inch, 2015)
os:          os x yosemite (10.10.5)

issue

uploaded 1.6 mb pdf file as attachment size got bumped 2.1 mb.

client needed required file under 2mb

tried send same file through gmail , retained size, @ client's end. wonder if encoding issue outlook since happens every file.

hi archit,

 

your outlook (15.22 (160506)) not updated. our latest public version 15.31 (170216). firstly, please update outlook latest , see if issue can fixed. it, click > check updates in navigation bar.

 

if issue persists after updating outlook, please update os latest , see if there improvement.

 

however, if issue still occurs after updating os, i’d collect information investigation:

 

  1. do mean you’re using gmail account on outlook , encounter issue issue doesn’t appear when using gmail webmail?
  2. does issue occur different kind of files? example, word files, pdf files , other kind of files.
  3. please share screenshots of symptom.

 

looking forward updates.

 

best regards,

aaron



Office / Outlook / Mac / Office 2016 for Mac



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