folder in outlook email i cannot delete there listed as old emails. I - Microsoft Community


hi, have old folder old email address, why folder not know >> getting alerts outlook saying there comflicts folders in email.. went in & deleted folders//   there is  2 folders showing email address.. not let me delete  thos 2 called folders.. had old email @ yahoo.com  live email recover.. deleted yahoo account months ago.. showing folder in outlook (  live )  email outlook.. old email address of     h**********7@hotmail showing folder        in outlook ( live )  email.. these 2 folders have culprit of problem outlook email.. have been soooooooooo frustrated.. tho when ( helpers ) in community sends me message.. says view message.. cannot view u send it.. cant delete these 2 folders in *** email address removed privacy ***     email  

 what going do>> use s**************e@liveemail address banking >. legal stuff.. main email address.

   please send me info can open & read  outlook    on how go in & delete 2 folders..  have outlook app on phone .. have outlook app on laptop.. gettingno where.. why????????? can't view emails outlook community help??????????????  someone.. please me.. your  time.

 sincerely

   rose   hardin

 *** email address removed privacy ***

***personal information deleted moderator. please see the microsoft community asked questions for more information on how can protect privacy.***

***post moved moderator appropriate forum category.***

hi rose,

there several ways troubleshoot issue need clarify information first. please provide following:

  • which version of office outlook using on laptop?
  • have tried use web browser , check emails?
  • are these emails connected or linked outlook.com account?
  • have made recent changes or received update before issue occurred?
  • what troubleshooting steps have tried far?

we'd appreciate additional information may provide.



Office / Outlook / Windows other / Unknown/other



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