Office Mix - Screen recording - Microsoft Community


i have been unable use screen recording feature of office mix on surface 3.  click screen recording icon and, after brief pause, error message saying "an error occurred screen recording.  please try again."

i teacher , district-owned device.  possible there permissions not permit me use screen recording.  willing change permissions if necessary, have not been able solve problem.

any suggestions appreciated.

hi kyle,

to resolve issue office mix not recording, repair powerpoint. please follow these steps:

  1. right-click start  button , select programs , features on pop-up menu.
  2. right-click microsoft office product want repair, , select change.
  3. from "how repair office programs" screen, select online repair make sure gets fixed, , select repair. quick repair option available, runs faster detects , replaces corrupted files.
  4. follow instructions on screen complete.

let know if need further help.



Office / PowerPoint / Windows 10 / Office 2016



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