Outlook iPhone App not sending email - Microsoft Community


for past couple of weeks (late december 2016) have been unable send emails using outlook app installed on iphone 5s running ios 10.2.  i receive emails , syncs.  i can create email when send disappears.  not in outbox; not sent.   office 365 business account online exchange.  there no other know issues.  

have tried: 

  • resetting account within outlook app.  when there "mail sent" message when there no mail sent
  • deleting account , starting over
  • deleting app, restarting iphone, , reinstalling app

tested outlook app on ipad2 same result.  thank you input.

update:  added outlook.com email app , account sends , receives mail in app without problem.

***post moved moderator appropriate forum category.***

i having same problem , have tried same fixes well. have not found fix yet

dave



Office / Outlook / iPhone & iPad / Office Mobile apps



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