Respond to different email address - Microsoft Community


i send mass emails on behalf of our office. of time, recipients should respond other me. when case, go options>direct replies , enter person's email. 

the problem is, still receive replies , other person doesn't. doing wrong? it's not huge problem, annoyance when email list long , have continuously forward responses other people.

is problem happening on same recipients or random?

please provide basic information: 

windows edition

how long has been going on?

what have done far fix concern?

:d



Office / Outlook / Windows other / Office 2016



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