unable to see folders in outlook android app - Microsoft Community


on outlook.com, have several folders can access on samsung galaxy s4.  have tap on show folders.

on galaxy s7, however, have tried using outlook app, , folders aren't visible.  how can access outlook.com folders through outlook app?

***post moved moderator appropriate forum category.***

hi,

in order assist effectively, kindly verify following information:

  • have configured outlook email account in outlook android app on galaxy s7? if have, did set imap or pop account?
  • how access outlook.com account samsung s4?

for more detailed instruction on how set email in outlook android app, click here.

let know if need further assistance.



Office / Outlook / Android phone & tablet / Unknown/other



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