Where is Outlook on my Office 365 Bussiness account? - Microsoft Community


i have set 365 business account , don't have outlook app , have no way of accessing emails.

in mail settings says, "this user doesn't have exchange online license".

can please help?

kind regards

martyn

hi martyn,

 

based on experience, cause of issue may related these scenarios:

1. office 365 business plan purchased not include exchange online plan.

2. may doesn’t assign right permission email account.

 

in order know situation, please provide following information:

1. screenshot of error message.

2. office 365 account’s email address. protect privacy, have sent private message collect it. can access private message via link: https://answers.microsoft.com/en-us/privatemessages/list

 

looking forward updates.

 

regards,

barry



Office / Outlook / Other/unknown / Office 365 for business



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