Outlook 2016 refuses to send email! - Microsoft Community


can receive not send email.  email remains in outbox.  able use aol webmail, want able use outlook. problem outlook not isp or aol mail.  have spent hours on phone service technicians microsoft , aol no avail.  unacceptable!

hello tony,

we appreciate posting query. if have issues sending emails using outlook, issue has settings on email. have similar troubleshooting steps provided by harsha rasquinha on link to resolve issue.

provide update if issue persists.



Office / Outlook / Other/unknown / Office 2016



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