an unexpected error has occurred - message when trying to send a group - Microsoft Community


have brand new computer, windows 10 pro 64, brand new office 365 install. imported contacts outlook (from mail) , after creating email groups, cannot send email group. error message "an unexpected error has occurred". need group email working. have solution? have tried several posted solutions/work arounds nothing has worked.

hi william,

this issue still under investigation. have workaround concern.

for reference, suggest checking article issue.

don't hesitate if need further assistance.



Office / Outlook / Other/unknown / Office 365 Home



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