My Galaxy A5 (2017) doesn't SYNC with my Outlook 365 - Microsoft Community


i have galaxy a5 (2017) smartphone. 

as not contacts in phone app of device, had forego outlook app , go, instead, samsung mail app.  

i created account there, microsoft eas , syncs pc outlook 365 (mail, calendar, contacts, tasks) galaxy a5.

but galaxy a5 pc outlook not sync @ all. 

nothing. 

only 1 direction: pc outlook 365 »» » galaxy a5 mail. 

can please , tell me how have the sync both ways?

many thanks.

p.s.: outlook android app worked fine , sync ok. 

the problem: phone app of galaxy a5 did not contacts :(

hello,

based on description of issue, seems having problem syncing outlook contacts samsung mail app. since have set account exchange account in application, suggest check if sync contacts is enabled.



Office / Outlook / Android phone & tablet / Office 365 Home



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