Office 365 Outlook 2016 Connection to BT Server Failed - Microsoft Community


i many others including sister have suffered , continue suffer office 365 outlook 2016 continuously displaying pop box requesting input of bt email server password, as the password entered  input box reappears, , happens no matter how input password.

i've setup bt account in outlook per advised in url

https://support.office.com/en-gb/article/pop-and-imap-settings-for-outlook-office-365-for-business-7fc677eb-2491-4cbc-8153-8e7113525f6c

i'm using office 365 personal.

myself , many others have been experiencing problem years, works fine ages, problem returns, i've experienced problem outlook 2007 , 2016, problem lasts few hours, , @ others lasts days.

microsoft , bt/yahoo need , sort out once , forever.

failing method of transferring email addresses 1 isp / software provider / other email service provider, needs put in place, similar transferring phone numbers between suppliers.

the ms link quote refers setting an  ms exchange mail account, not mail account provided third party.

the bt mail account believe imap type , such in new mail account dialogue use auto setup enter mail account address & password, account auto detected.

the manual setup settings shown here http://bt.custhelp.com/app/answers/detail/a_id/44917/~/what-are-the-settings-for-outgoing-and-incoming-bt-email-servers%3f

its case internet security utility can cause problems such experience.

this isn't ms or outlook issue, caused either system & installed utilities or bt issue

you can use ms utility run against outlook see if finds problems.

https://www.microsoft.com/en-gb/download/details.aspx?id=36852



Office / Outlook / Windows 10 / Office 365 Home



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