Outlook 2016 on Win 10 keeps disconnecting from my hotmail account - Microsoft Community


hi,

i have outlook 2016 on windows 10. trying use hotmail account. after setting account, after few minutes, says disconnected. restart outlook, says disconnected. hour or 2 later randomly reconnects few mins , disconnects again. send/receive nothing. have tried have read on site:

-create new profile , resetup account (did multiple times)

-change settings keep 1 month of data offline

-run sfc /scannow

-turn off norton internet security

-even reinstalled windows scratch.

another issue might related, have added hotmail account outlook several times far , few times cannot add it. gets stuck on 'searching <myemail> settings". takes few tries added.

i can access hotmail fine outlook app on iphone, using win 10 mail app , through outlook.com not outlook 2016.

can please help?

thanks

hadi

hi,

to address concern outlook 2016. suggest install office configuration analyzer tool provide detailed report of installed office programs. report includes many parameters office program configuration. highlights known problems found when offcat scans computer. may follow instructions on link.

let know outcome.



Office / Outlook / Windows 10 / Office 2016



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