Outlook for Mac - iCloud Authentication (V15.31 (170216) - Microsoft Community


ever since recent microsoft office update outlook mac (v15.31 (170216)) icloud account has stopped working. authentication seems issue (screen shot below).

my account settings have not changed , apple support confirms correct. password fine because works on mail , iphone.

i've tried several things, nothing seems work. i'd welcome suggestions.

thanks,

tom

have tried removing account , add again? have tried steps on link: https://support.office.com/en-us/article/is-outlook-2016-for-mac-compatible-with-apple-icloud-c9c67e41-274f-4527-ae5e-ea1003d89fc5?



Office / Outlook / Mac / Office 2016 for Mac



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