Cursor keeps disappearing in Outlook2016 for Mac? - Microsoft Community


recently, when type email in outlook 2016 mac (15.31 170104), cursor disappears. characters appear when type think cursor should be, options select words , sentences etc keyboard using shift-cursor-combo's don't work anymore. need mouse-click @ position make cursor re-appear again, select want select, continue typing, have cursor disappear again , type away until need selection again , need click somewhere before being able selection...

(btw when find switching outlook app , back, outlook seems pretty slow since version (before updating, had better performance). slowness visible @ other moments. have rebooted mac several times since install, no improvement.)

hi mrt2,

i have checked on side same version, ok.

please try restart the system and start in safe mode to check if issue persists.

if issue persists, dig further issue, i’d confirm following information:

1.the os version. from apple menu, choose about mac. capture screenshot.

2.some screenshots symptom.

3. issue happen since upgrade version 15.31 170104?

regards,

monique 



Office / Outlook / Mac / Office 2016 for Mac



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