"Outlook data file cannot be accessed" - Microsoft Community


using microsoft office 365.

i had have hard drive recovered. when got copmuter recognized e drive , not former g drive , outlook couldnt automatically find .pst file. opened file thru outlook. when account opens, have no send/receive button on top of home screen. when go send/receive screen , select send/receive, send/receive error. when click on send/receive error @ bottom of page, opens box (image attached) saying "outlook file can not accessed. connection works test message passed.

how file accessed? 

hi,

one of possible reasons why you're receiving error because of corrupted file, suggest try repair outlook data files following steps provided here.

let know if need further assistance.



Office / Outlook / Other/unknown / Unknown/other



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