Email account - Microsoft Community


hi,
i'm using windows 7 home premium , office 2010. when seting new email acount @ outlook , testing new email account got following message: "send email message test: server answered:  554 5.7.1"
cannot send or receive emails , don't know how solve this.
thank help.

hi goulão,


1 of reasons why you're getting error due incorrect mail account settings. let's check outlook account settings:

  1. select file > account settings > account settings drop-down option.
  2. click more settings > outgoing server.
  3. make sure there check mark on my outgoing server requires authentication , use same settings incoming mail server.

do let know if need further assistance.



Office / Outlook / Windows other / Office 2010



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