Cannot access SharePoint Online home page - Microsoft Community


for on week i've tried issue have can't send reply person trying me without coming deliverable. see above

any help, russell 

hi russell,

 

given error message, issue may caused top-level site in tenant former version of sharepoint. may need upgrade top-level site sharepoint 2013 version. more information, see similar thread.

 

if issue persists, i’d confirm following things:

  1. do other users encounter same issue when clicking sharepoint tile?
  2. can access top-level site via https://domain.sharepoint.com?
  3. is external website public website? able access via it’s url? display in sharepoint admin center>site collections?

 

best regards,

tim



Office / Outlook / Windows other / Office 365 for business



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