Display Name & User Name Different - Microsoft Community


hello, email address *** email address removed privacy *** when set additional email account @ work (outlook 2013) displays "*** email address removed privacy ***". why different?

friends unable reply messages sent personal account @ work, have send new email *** email address removed privacy ***.

i have installed many times no difference. did wrong?

hi,

 

for better assistance, tell when did issue start? have made changes prior issue?

 

this issue occurs users multiple account aliases. actively working on fix. now, suggest follow below workaround.

  1. go https://account.live.com/names/manage , sign in outlook.com account.
  2. set outlook.com email primary alias.
  3. remove old non-microsoft account listed primary alias not using.
  4. in outlook windows, remove , re-add account. see steps in article: add outlook.com account in outlook windows.

regards.



Office / Outlook / Windows other / Office 2013



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