Outlook 2016 for Mac crashes when adding an attachment to an email - Microsoft Community


hello- 

i have user using latest version of outlook mac (15.34) on osx sierra 10.12.5. time add attachment, file of filetype, outlook crashes. here exception get: 

https://gist.github.com/anonymous/00e19bcc03b7aa14c0a24c675e2a9144

hi bhdna,

if possible, please try configuring account in user's outlook 2016 mac , see if same issue. can identify whether issue related user's outlook mac client. 

and, may let user run outlook 2016 mac in safe mode via https://support.apple.com/en-us/ht201262. on hand, outlook mac (15.34) should not latest version. so, user can try clicking "help"> "check updates" see if client can upgraded. 

meanwhile, log (here called exception) provided see if useful information can got.

disclaimer: microsoft provides no assurances and/or warranties, implied or otherwise, , not responsible download receive third-party linked sites or support related download or downloaded technology. if need support relating third party technology, please contact manufacturer directly.

regards,

alan



Office / Outlook / Mac / Office 2016 for Mac



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