Office Mac 15.32 (17030901) Update Outlook CPU issue - Microsoft Community


split thread.

i having same issue latest version of outlook mac, 15.32, 170309.  outlook spike 100% cpu 45-60 seconds (fairly unresponsive when happening), , fall 1% (behaves normally).

i can grab information requested above , send if provide private message collect it.

thanks,

travis

hi travis,

 

since different issues may have different causes, let’s focus issue.

 

as berry mentioned in previous thread, please close other applications , open outlook mac application see if problem still occurs, , provide information below:

  1. does outlook mac client hangs or crashes?
  2. the detailed version of mac os.
  3. the sample log. here steps:
    1. make sure reproduce issue in outlook   
    2. open activity monitor (finder > applications > utilities > activity monitor).
    3. click cpu tab.   
    4. double-click microsoft outlook.
    5. click sample process.

please provide sample log clicking following link access private message.

https://answers.microsoft.com/en-us/privatemessages/list

 

thanks,

gary



Office / Outlook / Mac / Office 365 for business



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