dllhost.exe Using all of 99% of CPU - Outlook 2013 Stuck on - Microsoft Community


hello all,

using outlook 2013 on windows 7 professional machine.

outlook keeps popping small window says "contacting server information", when happens sits window open , nothing ever happens. , option on window "cancel", nothing when click other becoming greyed out. i've let window sit open on hour nothing happening @ all...

noticed when occurs, task manager shows process "dllhost.exe" using 97% 99% of cpu entire time it's running. , way rid of outlook pop-up window saying contacting server kill dllhost.exe. once process killed pop-up window disappears , can use outlook again. is, until click on email contains picture or logo, etc, , pop-up window again.

getting frustrating...

attempted run "sfc /scannow" see if maybe there issue dllhost.exe file , scan returned saying found corrupted files, couldn't repair them. booted windows 7 installer disc , went repair mode , ran sfc again, returned same result. if can share cbs.log file if think problem.

appreciated.!

*update: noticed dllhost.exe has same behavior when outlook first started (*so doesn't happen when clicking on email containing pictures/logos/etc...). tried delete mail profile , let outlook re-create it. but, after finished i'm still having exact same problem.

thanks in advance,
matt

***post moved moderator appropriate forum category.***

hi matt,

the common reason behind outlook 2013 error “contacting server information” system corruption. error may triggered corrupted pst file, incorrect account settings, malware infection, , if outlook inbox contain corrupted email messages.

to resolve concern, we recommend run repair on office application. rebuild office application default state. restart computer changes take effect , check if issue persists.

in addition, suggest run full system scan if have antivirus program installed on system ensure concern not related malware infections or third-party programs.

let know if need further assistance.



Office / Outlook / Windows other / Office 2013



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