Unable to open pdf file "converter failed to save the file" - Microsoft Community


i have been trying download/open pdf file member portal subscriber to.  however, everytime try open , or download pdf file, prompt comes saying "converter failed save file ! point" 

i operate on windows 10 , have microsoft office 365 home.  any idea on how can fix problem?



Office / Unknown/other / Windows 10 / Office 365 Home



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