Folders disappearing from tasks in 365 web - Microsoft Community


hi all

the folders in sidebar in tasks have disappeared overnight , of tasks bunched 1 long list.

please can advise. have tried different browsers / resetting browsers.

thanks

hi george,

 

have tried clear caches in web browsers? if no, please try , check whether folders can seen again.

 

if issue persists, need information below troubleshooting:

1. issue occur in inprivate browsing mode?

2. can confirm if other users in organization encounter same issue? if no, please login account on normal pc , let know result.

3. use desktop outlook client? if yes, can folders still seen there?

 

regards,

larry



Office / Outlook / Windows other / Office 365 for business



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