Outlook search - Microsoft Community


outlook search (bellsouth email) returns no items.

1. had gmail , bellsouth accounts on outlook. gmail searched fine.

2. bellsouth search works in safe mode.

3. rebuild index -- didn't help.

4. removed gmail , rebuilt index. although indexing "complete," had thousands fewer items expected. bellsouth searching worked, although got message "something went wrong..." . closed outlook , reopened. indexing restarted , thousands of items added. outlook search (only bellsouth on there now) returns no times again. restarted outlook , still doesn't work.

what next???

thanks. 

hi colestein,

 

we have received reports issue recently, related team investigating it. update primary thread below once resolved:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/did-february-2017-office-365-update-break-outlook/ae157dec-5411-4f04-8af7-dfe53d80b53d

please keep eye on primary thread above or can subscribe it. in addition, have sent private message confirm information. please click link below access it:

https://answers.microsoft.com/en-us/privatemessages/list

this thread closed affected customer identify information. understanding , patience.

 

regards,

gary



Office / Outlook / Windows 10 / Office 365 for business



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