Powerpoint 2016 not playing my videos this month - Microsoft Community


in march created presentation videos (mp4) inserted own videos, month go update presentation , videos won't play anymore...i tried deleting , reinserting them , still don't play. 

please advise.

hi traci,

to clarify issue, i’d confirm , provide following.

1. when first inserted video, can video played well?

2. what’s version of powerpoint 2016 played on first? play video on same version of powerpoint 2016?

3. provide full screenshot showing version information of powerpoint 2016 via file>account.

4. if create new powerpoint file, what’s outcome? can video played fine player?

thanks,

cliff




Office / PowerPoint / Windows other / Office 365 for business



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