Outlook 2016 in Windows 10 Encryption not working - Microsoft Community


on our new windows 10 machines, running office 2016 (not 365), use personal pki certificates email signing , encryption. outlook (version 1704, builds 8067.2115 & 8201.2102) when used encrypt messages sends message in clear text (unencrypted --- can read on phone not have certificate installed) other (not outlook 2016) clients, clear text copy smime.p7m attachment. encrypted emails sent between systems outlook 2016 show blank messages bodies, again same attachments.

the sender sees both signed 'rosette' , encrypted 'lock' symbols, resulting emails not encrypted.

since these 'click-to-run' products, updates rolled in behind scenes , far unremovable, don't show on list of installed updates.

at end of rope here, abandon product useless in our organization broken encryption.

suggestions?

hello,

there several options can consider when troubleshooting issues using outlook 2016 within network. better assist you, need answers following questions:

  • is computer on domain?
  • are using exchange server email?

we looking forward response.



Office / Outlook / Windows 10 / Office 2016



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