Microsoft Corporate Greed - Microsoft Community

large companies in country pretty infamous leaving customers feeling trapped , frustrated. every company logitech or amazon manage treat customers , earn business, consumers forced interact likes of verizon, comcast, or microsoft treated cattle company seemingly of opinion entitled our wallets regardless of behavior. cable companies in particular guilty of this. in recent survey, verizon managed edge out competition garner highest customer satisfaction rating among peers @ lofty 70%. is, slimmest of margins, c- grade. comcast comparison earned 62% , time warner cable surreal 59% (http://www.marketwatch.com/story/this-is-the-most-hated-company-in-america-2016-06-01).

customers not alone in bearing brunt of complete disregard other profit margins – i’m sure many of reading article recall recent debacle on mass strikes verizon struggled own employees fed being nickled , dimed , treated property – us, customers. quick internet search reveals hundreds of photos of verizon employees marching in streets bandying signs contrasting stagnant wages , declining work conditions soaring executive payouts. right there in annals of experiments callous disregard verizon perennial champion of arrogance, microsoft.

just recently, speaking microsoft live chat support - have been finding myself doing quite ever since office 2013 came out. long story short - activation of recent microsoft office products can quite pain , seems though microsoft attempting steer clients away tried , true product key method of activation. that, have needed microsoft's assistance on several occasions in activating products either program claims key "already in use", or key used different microsoft account, or user has innocently forgotten both username , password appropriate microsoft account.

microsoft's live chat convenient , helpful service offered microsoft. able find kind of solution each time , remote in , take care of problem me. however, have learned microsoft charging service. when learned of microsoft rep, left individual following link before disconnecting:

http://www.techrepublic.com/blog/five-apps/five-alternatives-to-microsoft-office/

on top of that, have noticed a significant decline in quality of chat support. aside representatives typing in broken english numerous spelling errors, responses programmed little no thought. chatting microsoft support better chatting ai program created world's smartest chimpanzee. is quite clear microsoft has made cutbacks department. this, along recent removal of 15gb camera roll bonus onedrive, yet example of ubiquitous corporate greed customers have sadly become accustomed in tech sector. indeed, behavior why www.mooreithelp.com never change. have never had desire see small business grow massive tentacled monstrosity probing , ways bank account. sure not alone in noticing trend in relationship between size of corporation , lack of customer service , human compassion.  

just recently, had completed personal project of scanning in of vintage family photos , uploading them onedrive in attempt allow family members across globe add, edit, , make personal copies own collection. apparently company worth under 70 billion dollars (as of writing this) service represents life or death threat bottom line , had monetized of shareholder. now, unless want add additional expense ridiculous list of charges using microsoft software on microsoft os, i'm either going have confuse whole new link or cut off.

my wife , growing tired of noticeable increase in costs , decrease in quality seemingly every service purchase virtually corporation. yelp, example, grew prominent , popular implemented ad-hoc program intended take care of fraudulent reviews, rather hiring specialists fraud department - companies thumbtack.com , tripadvisor.com did. results in many honest reviews being silenced pretty no meaningful recourse reviewer or business being reviewed. without considering product or clients, yelp figured easier contract out lowest bidder slap gaggle of **** algorithms , consider case closed. managed obtain on 100 yelp email addresses voice concerns repeatedly recited programmed responses boiling down reviewer needing write more reviews , more active on yelp in order not filtered out.

i had client computer became infected week after had cleaned machine. though no fault of mine, decided not charge him second service ensure satisfaction. me not business decision keep valued customer, statement myself , small business. @ heart of matter, started business people enjoy , safely use own property on can be, @ times, deceptive , hostile internet. our tech devices allow share meaningful parts of our lives 1 another, conduct business @ lightning speeds across world, , explore places , ideas may never have encountered without them. want customers able take advantage of these possibilities fullest – not duped , bled dry thousand cuts of cash hungry conglomerate.

this not lone incident used self-advertising either. recently, non-profit agency contacted me assistance data had lost. previous technician had not bothered install data backup system , after technical problem agency found having lost large swathes of integral information operations. naturally ,the agency representatives distraught , desperate. instead of taking advantage of precarious situation “priority fees” or “emergency response charges”, charged them half of usual pricing due circumstances had spent deal of money accomplish nothing. non-profit agency has since sent me enough work keep me busy month.

these scenarios why started business in first place. not in industry gouge people , pad coffers ill-gotten gains. here people. makes me different larger competitors. have seen prices keep climbing services remain stagnant or repackaged , charged (yes still shocked @ microsoft’s onedrive policy changes). hold times on phone or online keep growing, technical assistance remains same quality has been ages (lackluster put mildly), , employees don’t seem benefactors of these increasing revenues , decreasing expenditures. money, our money, quite funneled shareholders while treated sheep penned in , waiting shorn. if tired of companies acting own , chunk of paycheck due virtue of being biggest fish in pond, give me chance show power of customer service , passion technology.

i (to knowledge) coined phrase "no os left behind" use when describing windows 10 , implementation.

it nothing trouble, , when working right windows update changes of changes , nothing works week again.

to less pleased exaggeration of levels of contempt developing these new products.

we forced upgrade newest version of exchange, because backwards compatibility apparently ask for.  the result of change 2 new computers, , 3 days consulting place hosts our email figure out why exchange not auto-register users, since ability add settings manually has been removed.

complete garbage.

Office / Unknown/other / Windows other / Unknown/other