Outlook One-Note add-in does not persist - Microsoft Community

i in enterprise environment using outlook scheduling meetings colleagues.  take notes, use onenote capture meeting attendees.  open meeting, click on icon onenote. 

now, icon has disappeared task bar.  reinstate it, click on "customize ribbon" add-ins, manage com add-ins, , find onenote  add-in not selected.  select it, , works fine, until next time start outlook, when icon disappears again, , find add-in not selected. 

others in group not see issue, using same enterprise server.  

wash, rinse, repeat.    idea how out of loop?

***post moved moderator appropriate forum category.***

hi brenda,

 

thanks information. have read through whole thread. experience, issue related outlook client 1 of office suites, not outlook.com (it category related outlook.com account). so, thread moved office category. so, let’s focus issue encountered.

 

based on description, i’d confirm whether “onenote notes outlook items” add-in unchecked automatically when restart outlook client , add in shows in “inactive application add-ins” field. can reproduce issue? in words, issue occur after did special things in outlook client?

if yes, fix it, please run regedit.exe open registry , open following key:

1. hkey_current_user\software\microsoft\office\outlook\addins\onenote.outlookaddin

   

2. in right portion of screen, should see values stored in key. 1 of values "loadbehavior". please set data of key 3 if not.

 

thanks,

gary

Office / Outlook / Other/unknown / Office 365 for business